Privacy Policy
Last updated: July 13, 2026
This Privacy Policy describes how NoLock (the "Service"), a product developed and operated by Viper Industries ("Company", "we", "us", or "our") and accessible at getnolock.com, collects, uses, and protects your information. By using the Service, you agree to the collection and use of information in accordance with this Policy.
Information We Collect
- Account information — such as your email address, provided when you create an account or sign in.
- Billing information — processed by our third-party payment provider. We receive a subscription and status record, but we do not store your full card details.
- Usage data — such as IP address, browser and device type, and how you interact with the Service, collected automatically for security, diagnostics, and improvement.
How We Use Your Information
- To provide, maintain, and improve the Service;
- To manage your account, subscription, and access to paid features;
- To communicate with you about your account, updates, and support requests;
- To protect the security and integrity of the Service and prevent abuse;
- To comply with legal obligations.
Third-Party Service Providers
We rely on trusted third parties to operate the Service, including a cloud database and authentication provider, a payment processor that acts as the merchant of record for your purchase, and AI model providers used to deliver Service functionality. These providers process data only as needed to perform services on our behalf and are bound by their own privacy and security commitments.
Cookies
We use essential cookies and similar technologies to authenticate users, keep you signed in, and secure the Service. You can control cookies through your browser settings, though disabling essential cookies may prevent parts of the Service from working.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data by contacting us.
Security
We use commercially reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy, contact us at c.viperdevelopment@gmail.com.